Customer Support Agent Opening

Your Responsibilities:

• Prepare and send weekly performance summaries to customers
• Communicate with and encourage problematic drivers to practise safe driving behaviour
• Provide training and coaching to customers as needed
• Prepare and submit weekly logbook reviews.

Required Qualifications:

• AMAZING communication and Interpersonal skills
• 2 Years of previous support and service experience
• Experience with Keep Truckin, Samsara, Geotab or similar telematics software. (willing to train)
• Experience with MS Office, MS Teams, Salesforce, and similar software
• Excellent communication skills in English
• Understanding of HoursofService Regulations (A Huge Asset, but willing to train)
• Ability to work independently and with a team.

Education
Degree or Higher

What We Offer

• Above Average to High Compensation
• Supportive and Professional Environment
• Growth and Mentorship
• Opportunity to Work From Home

Job Types:
Full-time, Regular / Permanent

Salary:
₹20,000.00 per month

Benefits:

• Work from home

Schedule:

• Monday to Friday
• Night shift

Supplemental pay types:

• Performance bonus
• Shift allowance